How to order a Retractable Banner

Retractable Banners

Retractable Banners

Retractable Banners DC

A conversation with a new customer, we’ll protect her identity by calling her Jane.

Heritage: Hello, how may I help you?
Jane: Hi, I’m Jane and I need 2 retractable banners.

Retractable Banners

Retractable Banners

Heritage: Wonderful, I’ll be happy to help. When do you need them and is it an event?
Jane: I need them in 7 days and yes, it’s for a trade show in DC.

Heritage: OK, do you have your artwork for the banners and will they be identical.
Jane: Yes, I have 2 unique artworks.

Heritage: Please go to https://heritageprinting.com/ftp.php and upload your artwork
Jane: Yes, I have sent you the file

Retractable Banners

Retractable Banners

Heritage: Which retractable banner do you need? We have 3 styles: wide base is our premium, 2 toggle feet is our mid-range, and 1 toggle foot is our economy.
Jane: I will be using these many times, so I want the wide base.

Heritage: Wonderful, that’s the Blade 920. Do you need the 36” x 84” or larger
Jane: 36 x 84 is good.

Retractable Banners

Retractable Banners

Heritage: Will we be delivering this to you, your hotel, office or trade show venue, or will you be picking it up?
Jane: I see you are just outside DC, so I can pick them up.

Heritage: OK, I have 2 Blade 920 retractable banners, with unique art and you will pick up at our Waldorf facility in 7 days. Correct?
Jane: Yes

Retractable Banners

Retractable Banners

Heritage: Your total, with tax is $646.71 (price subject to change) I’ll email you an invoice. Please pay here though our secure portal: https://heritageprinting.com/pay-online.php

Jane: OK, my email is [email protected]

Heritage: Upon receipt of payment, we will print the banners and make the retractables, I’ll send you another message when we have payment and a 3rd when they are ready for pickup.
Jane: Wow, that was easy!

Retractable Banners

Retractable Banners

Heritage: Thank you, may I assist with any of our other event products and services? Within your timeframe, we can produce booklets, fabric printing, backdrops and much more. Learn more by visiting our products web page: https://heritageprinting.com/products/products.php

Jane: OK, I may need more items, can I call you back later today or tomorrow?

Heritage: Yes, or feel free to reply to my email with any questions.
Jane: I’m so glad I found you guys on Google.

Heritage: I look forward to meeting you in person next week.
Jane: Thanks again

 

Kevin Smith
Marketing Manager
Heritage Printing

 

If You Read One Article About Stitched Booklets, Read this One

Catalog Printing

Catalog Printing

Stitched Booklets

Booklets survived the Internet!

Phone books and paper maps have not been as fortunate as printed booklets, and that’s because books have meaning. Books, in all sizes, binded in every manner, have appeal. Printed color, touch and feel can never be replicated on a screen.

The Kindle and e-books are wonderful, you can listen, learn, even work, while you drive, fly in a plane and sometimes while physically at work. BUT, it’s very difficult to replicate the heart and soul of a booklet through audio (unless you’re Morgan Freeman).

Saddle Stitched Booklet

Saddle Stitched Booklet

That’s WHY you see so many booklets,
people read them!

HOW to get your publication custom printed, bound and delivered is often the obstacle, until you call Heritage Printing. Our experience, coupled with technology and equipment, makes us an easy choice for short run publications printing.

Stitched Book

Stitched Book

Our Process:

  1. Collect your data, we can help if needed

  2. Compile it through pre-press

  3. Provide you a PDF proof

  4. Print on your approval

  5. Bind and process the publication

    1. Saddle stitching

    2. Perfect bound

    3. Lay-flat binding

    4. Spiral binding

    5. Case bound

  6. Deliver your booklets, either to you or your mailing recipients

    Stitched Magazine

    Stitched Magazine

It is a process made simple by communication. We professionally communicate throughout the job. When obstacles arise, we overcome them. When we make a mistake, we take ownership of it and do our best to rectify it. When our clients err, we are patient and encouraging. We believe communication and accountability will provide a pleasant booklet printing experience.

Catalog Printing

Catalog Printing

Want to learn more? Google our business, and read our reviews, email us and be amazed at our response time (30 minutes or less during business hours). Call us to hear the care we put into your project or visit our facility and enjoy a tour of how we work.

Catalog printing is one of our specialties. We print short-run and bulk orders of catalogs and offer mailing services to place them in your customers hands.

Catalog Printing

Catalog Printing

#StitchedBooklets

Kevin Smith
Marketing Manager
Heritage Printing